Terms and Conditions

1. About these terms

These Terms and Conditions form an agreement between you and Vampire Tango Game Pty Ltd governing access to vampiretangogame.com and the Vampire Tango browser game. By accessing or using the service after having a reasonable opportunity to read these terms, you agree to comply with them. If you do not agree, do not use the service.

Our Privacy Policy and Cookie Policy explain information handling and browser storage. They form part of the website information framework but do not reduce any mandatory right available under applicable law.

2. Operator details

The service is operated by Vampire Tango Game Pty Ltd, located at Level 14, 333 Collins Street, Melbourne VIC 3000, Australia. General enquiries may be sent to info@vampiretangogame.com.

3. Adult eligibility

The service is intended only for people aged 18 or older. By entering, you confirm that you are at least 18 and legally permitted to access this type of social entertainment in your location. The age prompt is a self-declaration and not identity verification. Parents and guardians should supervise shared devices and use device-level parental controls where appropriate.

4. Free entertainment only

Vampire Tango is a simulated social game offered solely for entertainment. It is not a casino, wagering service, lottery, financial product or real-money gambling platform. The service does not accept deposits or stakes of money; sell virtual items; award cash, goods, services or prizes; or permit withdrawals, exchanges, redemptions or transfers of value.

Game outcomes do not indicate likely results in real gambling and should not be used to develop financial expectations or gambling strategies.

5. Virtual crystals

Virtual crystals are free, fictional interface points used to operate game rounds. They have no cash, property, exchange, resale or transferable value; cannot be purchased, gifted, sold, withdrawn or redeemed; do not represent a deposit, debt or stored-value facility; and do not create a property interest or claim against the operator.

Balances may be awarded, deducted, refilled, reset, corrected or removed automatically as part of game operation or maintenance. Browser closure, refresh, storage deletion, device changes or software updates may erase progress. No compensation is due for the loss or alteration of virtual crystals because they are supplied without charge and have no monetary value.

6. Limited licence

Subject to these terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to access and use the service for lawful, non-commercial entertainment. No other right is granted. You may not sublicense, commercially exploit or make the service available as part of another product without prior written permission.

7. Acceptable use

You must not:

• use the service unlawfully, fraudulently or in a way that infringes another person’s rights;
• attempt to bypass security, age messaging, access controls or technical limitations;
• probe, scan, test or exploit vulnerabilities without express written authorisation;
• introduce malware, automated traffic, denial-of-service activity or code intended to disrupt the service;
• reverse engineer, decompile, modify, copy, scrape or extract protected software or assets except where applicable law expressly permits and cannot be excluded;
• use bots, scripts or automation to manipulate game operation or create excessive load;
• frame, mirror, republish or commercially distribute substantial parts of the service;
• misrepresent Vampire Tango as a real-money gambling product or suggest that virtual crystals have monetary value; or
• use contact channels to send spam, abusive, unlawful, sensitive or payment-related material.

8. Intellectual property

The service, including its software, text, artwork, symbols, layout, audiovisual material, trade names and branding, is owned by or licensed to us and is protected by copyright, trade mark and other intellectual-property laws. All rights not expressly granted are reserved. Third-party names and logos remain the property of their respective owners and are displayed to identify independent support resources; their inclusion does not imply sponsorship or endorsement.

9. Feedback and communications

If you voluntarily send suggestions or feedback, you permit us to use the non-confidential ideas to operate and improve the service without payment, while you retain ownership of any intellectual property that the law does not permit you to assign or license in this way. Do not send confidential business information or content belonging to another person.

10. Third-party links

Links to external organisations are provided for convenience and information. We do not operate, control or guarantee their content, availability, eligibility rules, privacy practices or services. A link does not amount to endorsement. You access third-party websites at your own discretion and under their terms.

11. Availability, maintenance and changes

We may update, correct, maintain, suspend, restrict or discontinue any part of the service where reasonably necessary for security, legal compliance, technical operation or product improvement. We do not guarantee continuous availability, error-free operation, compatibility with every browser or device, or preservation of local session state. We will not intentionally make retrospective changes that remove accrued monetary rights because the service creates no such rights.

12. Suspension and termination

We may restrict access where we reasonably believe these terms have been breached, the service or another person is at risk, or restriction is required by law. Where practicable and appropriate, we may provide notice or an opportunity to address the issue. You may stop using the service at any time and clear locally stored site data through your browser.

13. Disclaimers

The service is provided free of charge on an “as available” and “as is” basis. To the maximum extent permitted by law, we do not promise that it will always be available, uninterrupted, secure or free from defects, or that content will meet a particular purpose. You are responsible for using a suitable device, browser and internet connection and for maintaining appropriate device security.

Nothing in these terms excludes any guarantee, warranty, condition or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.

14. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, loss of opportunity, data or goodwill, or loss arising from third-party sites, device incompatibility, internet interruption or deletion of valueless virtual game state. This limitation does not apply to fraud, wilful misconduct, death or personal injury caused by negligence, or any liability that applicable law prohibits us from limiting.

Where a statutory guarantee applies and liability can lawfully be limited, our liability will be limited to the remedy permitted by the relevant law. Because no payment is required to use the service, no clause should be interpreted as limiting a refund entitlement for a payment made through Vampire Tango.

15. Indemnity

To the extent permitted by law, you are responsible for reasonably foreseeable loss directly caused by your unlawful use of the service or material breach of these terms. This provision does not require you to indemnify us for loss caused by our negligence, breach of law or conduct for which liability cannot be excluded.

16. Privacy

Our Privacy Policy explains what personal information may be processed, why, how long it is retained, who may receive it and the rights available to individuals. Our Cookie Policy lists browser-storage technologies. By using the service, you acknowledge those notices; acknowledgement is not consent to any processing for which the law requires a separate affirmative choice.

17. Changes to these terms

We may revise these terms to reflect legal, security, technical or service changes. The updated version will show a new date. Material changes will be brought to users’ attention where reasonably appropriate. Continued use after the effective date constitutes acceptance only to the extent permitted by law; where express consent is legally required, we will request it separately.

18. Governing law and disputes

These terms are governed by the laws of Victoria, Australia, and the parties submit to the non-exclusive jurisdiction of its courts. This choice does not deprive you of mandatory consumer or data-protection rights that apply in your country of residence. Before commencing formal proceedings, you are encouraged to contact us and allow a reasonable opportunity to resolve the concern, but this does not restrict access to a regulator, tribunal or court.

19. General provisions

If a provision is held invalid or unenforceable, it will be read down to the minimum extent necessary and the remaining provisions will continue. A failure or delay in enforcing a right is not a waiver. You may not transfer your rights under these terms without our written consent; we may transfer the agreement as part of a genuine corporate reorganisation or sale, subject to applicable law. These terms, together with incorporated notices, are the entire agreement concerning use of the service.

20. Contact

Questions or complaints about these terms may be sent to info@vampiretangogame.com or addressed to Vampire Tango Game Pty Ltd, Level 14, 333 Collins Street, Melbourne VIC 3000, Australia.